Policies & Procedures: Difference between revisions

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Added a page for onboarding members backend.
 
Treasurer (talk | contribs)
Replaced content with "'''Treasurer''' * Membership procedures * Financial Forms *"
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This is the back-end procedure for becoming a member of Creatorspace. There are five actions that must be performed.
'''Treasurer'''


First is finding out when someone joins on the website. That's done in Square (there's a different process for PayPal and Cash), which needs to be checked at least weekly. I also check when I see an invoice with a name I don't recognize in the Treasurer email.
* [[Membership procedures]]
 
* [[Financial Forms]]
==== Square (for member info) ====
*
 
* Payments & Invoices/All Orders/
** Shipping Address
** Phone Number
** Email
** Creation Date
* Customer Directory/Directory/Group:New Customers
** Sort by Created
** Email
** Phone
** First Visit date
 
 
Second is updating the Master Membership spreadsheet. This is super important because this is the only way tp know how many members there are.
 
We currently use a spreadsheet to manage membership data. This works well as long as it is continuously kept up to date. The Data description is (will be) here.
 
==== Update MasterMemberList spreadsheet with info ====
 
* Add First Name, Last Name
* Add whole name
** Add other names, if needed
* Billing email
** Add other emails, if needed
* Address, Phone
* Checkboxes
** Add x for Member, Square
** Add Dues: Mthly and Actual
** Add type of membership
** Add Join Date Add Notes, if needed
* Save As, with date in name
 
 
Third is sending a Welcome to Creatorspace email. This is to confirm to the member that they have become a member. This email includes a Welcome Letter outlining the rights and responsibilities of membership.
 
==== Email ====
 
* Copy older welcome letter
* Attach Welcome Letter
 
 
Fourth is adding the new member to the various Mailchimp mailing lists, or Audiences as they call it in Mailchimp. We maintain a list of current members, a list for all members past and present, and a Master List which is used for the newsletter.
 
==== Mailchimp ====
 
* Audience
** Creatorspace Member
*** Add Single Contact
**** Permission checkbox
**** Email
**** First Name, Last Name
**** Address
**** Phone
*** Contacts
**** Select checkbox
**** three dots:Copy to audience
**** Copy to Creatorspace Members and Friends
**** Repeat, and copy to Master List
 
 
Fifth and final task is adding the new member to Slack! This is done last because they aren't fully a member until everything else is done. I have found changing the order tasks are preformed usually leads to errors. Also data gathered from each task gets used in later tasks.
 
==== Slack ====
 
* Creatorspace menu
** Invite people to Creatorspace
*** Send to: email
*** Invite as Member

Latest revision as of 02:14, 24 August 2026